Today we managed to do all our Yule shopping in one hit! A bit of a weird experience because we usually buy everything on the net, but had decided to do a MK run instead. One of the things on our list to get was a pair of fashion boots, size 6 (children's) for my neice. In her teens, Bekie (my other half) used to work in Barratts, so she is quite qualified to comment on this list. So in honour of our experience in Barratts today, I present this list of bad customer service.
- The 'Sales Assistant' took ages to find the boots after we asked her for a size 6
- When she finally emerged, she asked us if they were for purchase - Umm, what else would they be for???
- Whilst waiting we watched the manager, one senior member of staff and one sales assistant having a barney on the shop floor
- After the 'Sales Assistant' took the shoes to the till, she wrote 96 on the box and then disappeared, never to be seen again
- The manager, still having barney, complained that members of staff were standing behind the till earlier and not serving. Just like they all were at that exact moment!
- The Manager looked like he'd been in a fight the night before and certainly shouldn't have been on the shop floor
- Eventually when we did get served, Bekie found that one of boots was not zipped up
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